WHO WE ARE

Who we are​

Our live-in carers

What drives us

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Meet our live-in carers

We are sure you will love our live-in carers. They are our pride and joy, the stars who make it all happen. We are very proud that we are a strong and loyal team - many of our carers have been with us for years, some for more than a decade even.

How we recruit and train our live-in carers

All our live-in carers are employed with us, which means that you don’t have the worry of having to recruit and employ your own live-in carer, and they have the security and benefits that come with employment.

We are a company with a strong, positive culture, and we recruit live-in carers on the basis of their attitude and approach. We always look for positive, can-do, solution-focused individuals, who are keen to learn and determined to make the best out of every day.

Before they start to work, our live-in carers go through a comprehensive training programme. If a client has specific requirements, for instance due to a rare medical condition, we can offer the live-in carers specialist training in that particular area.

We describe our recruitment and training programme in more detail in the ‘Live-in carers’ section.

Live-in carer profiles

We go out of our way to match our clients with a carer who they naturally get on with and trust. We often recruit a live-in carer specifically to match a particular client. For example, we sometimes find that people with Dementia revert to speaking their native tongue, and we have had great successes matching clients with carers who speak their original language.

Allow us to introduce you to some, not all, of our live-in carers. We have people of different plumage in our team, ranging from semi-professional bakers and cooks to competent athletes, gardeners, or world-travellers. Everybody has a story to tell. 

Anna

Anna has been with us since 2019. She has a keen interest in arts and crafts and reading, and she loves animals. Read more...

Ffion

Originally from Swansea, Ffion has recently moved to Herefordshire. She enjoys reading, cooking, and likes to look on the bright side of life. Read more...

Frauke

Frauke is originally from Germany. Before she became a live-in carer, she used to run a Guest House in South Africa, so she knows all about giving people a good day. Read more...

Jacqui

Jacqui has worked in the healthcare sector for more than 30 years. She used to work as a chef in a pub and restaurant, and loves to cook. Read more...

Who supports the live-in carers?

All our live-in carers are supported by their own live-in care manager in the office, who touches base with them regularly to ensure they have everything they need to excel at their job.

 

The live-in care managers are also an important point of contact for our clients: they are the ones who ensure our live-in clients are matched with the right carer and they make sure everything is running smoothly.

Sarah

Head of Live-in Care

Sarah is our Head of Live-in Care, and she is the 'mother hen' for our Live-in clients, their carers, and the Live-in Team Managers.  

Where there is some fun to be had, you can be sure Sarah is there. Largely thanks to her, our Live-in Support Team regularly organises activities and outings for our clients and their carers.

When she is not at work, Sarah enjoys spending time with her family, and she can frequently be seen working out in the gym. 

Marisa

Live-in Care Manager

Marisa started as a carer in our Visiting Care team, where she stood out for her leadership and motivational skills. She was keen to develop her talents, which resulted in her becoming one of our most respected induction trainers and - more recently - one of our Live-in Team Managers.

She is also quite a dare-devil with a rather peculiar hobby - she loves roller coasters! Her daughter Tiani is a popular guest in the office, who often visits to bring some sunshine (and tell us what to do). 

Berenice

Live-in Care Manager

Berenice has been with us for more than a decade. She started with us in our Visiting Care team, and has been a Live-in Team Manager for several years now. 

 

In addition, she is a star baker. She produces the most beautiful and delicious creations, which the team get to enjoy on a regular basis (but not regularly enough, many would say). Berenice is also a fervent Scout leader, and together with her Brownies she supports a range of charities, including Children in Need.

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Find out what motivates us and how we see ourselves

Find out more about us

In this section of the website, we'll tell you everything there is to know about live-in care. Find our what live-in care is, whether and when it might be the right choice for you, and how live-in care compares to residential care. Read more..

Find out how we approach live-in care. We explain what you can expect from us at every step of the way, and how we make sure you have everything you need. Here you will also find our rates and guidance on available financial support. Read more...

This section is particularly useful for (aspiring) live-in carers and people who want to know more about how we recruit, train and support our staff. Here you will find our vacancies and information on what it is like to be part of our team. Read more...