WHO WE ARE
Meet our live-in carers
We are sure you will love our live-in carers. They are our pride and joy, the stars who make it all happen. We are very proud that we are a strong and loyal team - many of our carers have been with us for years, some for more than a decade even.
How we recruit and train our live-in carers
All our live-in carers are employed with us, which means that you don’t have the worry of having to recruit and employ your own live-in carer, and they have the security and benefits that come with employment.
We are a company with a strong, positive culture, and we recruit live-in carers on the basis of their attitude and approach. We always look for positive, can-do, solution-focused individuals, who are keen to learn and determined to make the best out of every day.
Before they start to work, our live-in carers go through a comprehensive training programme. If a client has specific requirements, for instance due to a rare medical condition, we can offer the live-in carers specialist training in that particular area.
We describe our recruitment and training programme in more detail in the ‘Live-in carers’ section.
Live-in carer profiles
We go out of our way to match our clients with a carer who they naturally get on with and trust. We often recruit a live-in carer specifically to match a particular client. For example, we sometimes find that people with Dementia revert to speaking their native tongue, and we have had great successes matching clients with carers who speak their original language.
Allow us to introduce you to some, not all, of our live-in carers. We have people of different plumage in our team, ranging from semi-professional bakers and cooks to competent athletes, gardeners, or world-travellers. Everybody has a story to tell.
Who supports the live-in carers?
All our live-in carers are supported by their own live-in care manager in the office, who touches base with them regularly to ensure they have everything they need to excel at their job.
The live-in care managers are also an important point of contact for our clients: they are the ones who ensure our live-in clients are matched with the right carer and they make sure everything is running smoothly.
Head of Live-in Care
Sarah is our Head of Live-in Care, and she is the 'mother hen' for our Live-in clients, their carers, and the Live-in Team Managers.
Where there is some fun to be had, you can be sure Sarah is there. Largely thanks to her, our Live-in Support Team regularly organises activities and outings for our clients and their carers.
When she is not at work, Sarah enjoys spending time with her family, and she can frequently be seen working out in the gym.
Live-in Care Manager
Marisa started as a carer in our Visiting Care team, where she stood out for her leadership and motivational skills. She was keen to develop her talents, which resulted in her becoming one of our most respected induction trainers and - more recently - one of our Live-in Team Managers.
She is also quite a dare-devil with a rather peculiar hobby - she loves roller coasters! Her daughter Tiani is a popular guest in the office, who often visits to bring some sunshine (and tell us what to do).
Live-in Care Manager
Berenice has been with us for more than a decade. She started with us in our Visiting Care team, and has been a Live-in Team Manager for several years now.
In addition, she is a star baker. She produces the most beautiful and delicious creations, which the team get to enjoy on a regular basis (but not regularly enough, many would say). Berenice is also a fervent Scout leader, and together with her Brownies she supports a range of charities, including Children in Need.